Shipping policy
We strive to deliver your orders quickly and transparently. Below are the details of our shipping processes, costs, and timelines.
1. Order Processing
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Orders are processed within 1–4 business days (excluding weekends/holidays).
2. Shipping Methods & Costs
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Economy Shipping:
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Domestic (U.S.)
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Delivery time: 5-8 business days via USPS.
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Standard Shipping:
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Domestic (U.S.)
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Delivery time: 3–5 business days via USPS.
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International Shipping: (Canada & Bahamas)
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Available for select countries; additional duties/taxes apply.
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Delivery time: 3–14 business days (varies by destination).
3. Free Shipping
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Free standard shipping on orders over $60 (U.S. main 48 states only).
4. Tracking & Delays
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Tracking numbers are emailed once shipped.
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Delays: Holidays, weather, or carrier issues may extend delivery times.
5. International Orders (Canada & Bahamas)
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Customers are responsible for customs fees, taxes, and import duties.
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Contact customer service for quotes outside the U.S.
6. Lost/Damaged Packages
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Report issues within 7 days of delivery for replacements/refunds. Include photos if damaged.
7. Changes & Cancellations
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Contact us within 24 hours to modify/cancel orders (before shipment).
8. Contact Us
Email shop@cruiseabaco.com or call (321) 830-9412 for assistance.